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For every guest-facing business · Included with Growth & Pro

Hospitality email marketing that brings guests back

One platform for hotels, vacation rentals, restaurants, cafes and bars. Collect guest emails on site, send automated welcomes and seasonal offers from a hospitality template library, and turn one-time visitors into regulars — all in one place.

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Included with Growth & Pro · No card required · Cancel anytime

4.2 out of 5 · 7 reviews on
A hospitality email campaign announcing a new seasonal menu to past guests
Rooms and tables, one platform
  • GDPR & CAN-SPAM consent built in
  • One guest list from every source
  • Automated & scheduled sends
  • No contracts · cancel anytime

Built for every guest-facing business

Whether you fill rooms or tables, the playbook is the same: collect emails on site, then bring guests back with the right message at the right time.

Hotels & vacation rentals

Welcome, pre-arrival, post-stay review requests and seasonal offers — turn stays into repeat, direct bookings.

Restaurants & cafes

New-menu reveals, loyalty rewards and reservation reminders that fill tables on your slower nights.

Bars & nightlife

Happy-hour blasts, event announcements and flash offers that bring regulars back when it's quiet.

Hospitality marketing examples

Real templates across hotels, restaurants, cafes and bars — made your own in minutes with your logo, photos and offer.

Restaurant
A 'new on the menu' hospitality email marketing example for a restaurant
A new-menu reveal for diners
Bar
A happy-hour email marketing example for a bar
A happy-hour blast for regulars
Cafe
A loyalty reward email marketing example for a cafe
A loyalty reward for repeat visitors
Event
An event announcement email marketing example for a hospitality venue
An event or special-night announcement

Everything you need, nothing to bolt on

Capture, compose, automate and measure — one platform tied to your guest data.

Collect emails on site

A branded Guest WiFi splash page and a website subscribe form capture emails — with consent — as guests connect and browse.

Hospitality template library

Welcome, seasonal offer, loyalty, flash sale, new-menu and win-back templates — made for guest-facing businesses.

Automated & scheduled

Welcome emails fire on a trigger; seasonal offers go out at exactly the right time in each guest's time zone.

Segments & analytics

Filter by location, visit count, source and consent, save the audience, and watch opens and clicks in real time.

Design in a builder anyone can use

Drag in a section, drop in your photos and menu, add a button and a code. What you design is exactly what your guests receive.

app.directbookinghost.com/campaigns/new
Editing a hospitality email campaign for a bar or restaurant in the drag-and-drop builder

Simple pricing

Included free with your plan. Scale up only if you send more — no per-contact fees, ever.

Included Free

Included

A feature of every Growth & Pro plan

Included free

500 emails / mo

Unified guest list
Automated & scheduled campaigns
Hospitality template library
Open/click analytics

Comes with your plan — nothing extra to buy.

Starter

For venues sending a little more

$9/month

2,000 emails / mo

Everything in Included
4× the monthly send allowance
No per-contact pricing

Standalone add-on for higher volume.

Pro

For busy, multi-location brands

$19/month

10,000 emails / mo

Everything in Starter
20× the monthly send allowance
Priority send throughput

For venues sending regularly.

Custom

For groups & high-volume senders

Custom

50,000+ emails / mo

Everything in Pro
Negotiated monthly ceiling
Dedicated onboarding

Negotiated ceiling for high volume.

A Growth or Pro plan includes 500 emails/month free · Add-on tiers raise the limit · Cancel anytime

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Questions, answered

Straight answers. If something isn't covered here, just ask.

What is hospitality email marketing?
It's using email to turn one-time guests into regulars — welcoming new contacts, sharing seasonal offers, rewarding loyalty, and bringing lapsed guests back. In hospitality, the people who already visited you are your warmest audience, and email is the only way to reach them direct, without paying a platform a cut.
Which hospitality businesses is this for?
Hotels, vacation rentals, restaurants, cafes, bars and other guest-facing businesses. The common thread is simple: you meet guests in person, you can collect their email with consent, and email brings them back. The template library and contact tools work the same whether you fill rooms or tables.
What are some hospitality marketing examples?
A welcome email for new guests, a seasonal menu or offer timed to a quiet week, a loyalty reward for regulars, a 'we miss you' win-back with a code, a happy-hour or event announcement, and a new-season reveal. Each one starts from a template you make your own in minutes.
How do guests get onto my email list?
From the places guests already touch you. Confirmed bookings sync in automatically for stays. A branded Guest WiFi splash page captures emails as diners and guests connect. Your website's subscribe form collects opt-ins. And you can import an existing list by CSV. It's one audience, de-duplicated, with the source tracked on every contact.
Do I need a separate email tool?
No. Contacts, a drag-and-drop builder, a hospitality template library, scheduling, sending, segments and open/click analytics are all built in. There's nothing to connect and no list to keep in sync between two systems.
Is it compliant with GDPR and CAN-SPAM?
Yes, when used with consent. Consent is recorded with provenance on every contact, one-click unsubscribe and per-category preferences are handled for you, and guest PII is encrypted at rest. You own your data and can export it any time.

Turn one-time guests into repeat direct bookings

Most hosts never see their guests again. Every OTA stay should become your next direct booking — your website accepts commission-free reservations, your WiFi keeps your brand in front of guests long after checkout.

The repeat booking engine
1

Guest books on Airbnb

You pay the OTA commission

2

Stays at your property

Their only visit — for now

3

Connects to your WiFi

Branded splash page

4

Email captured

Added to your guest CRM

5

Automated follow-up

Offers & seasonal discounts

Books directly next trip

Zero OTA commission

Step 1

Direct Booking Website

Accept commission-free reservations from day one. Your own branded site with payments, calendar sync, and automated check-in — live in 15 minutes.

  • Branded booking website with custom domain
  • Stripe payments — zero booking fees
  • Calendar sync with Airbnb & VRBO
  • Pre-signed rental agreements & waivers
Start accepting direct bookings →
Step 2

Guest WiFi Marketing

Stop letting guests disappear after checkout. Capture their email when they log on to WiFi, then automatically invite them back to book direct next time.

  • Branded WiFi splash page & guest email capture
  • Automated rebooking campaigns & seasonal offers
  • Repeat-guest discounts to win the direct booking
  • Guest CRM across all your properties — any router
See WiFi Marketing →

One repeat booking often pays for your subscription many times over — there's no OTA commission the second time around. Bundle subscribers save 30% on Guest WiFi Marketing.

Browse our free Airbnb alternative →

Turn first-time guests into regulars.

Collect emails on site, automate the campaigns that bring guests back, and own the channel.

Start Email Marketing

Included with Growth & Pro · No credit card required · Cancel anytime

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Hospitality Email Marketing — For Hotels, Rentals, Restaurants & Bars