Guest email campaigns that bring guests back direct
The simplest way to get direct bookings instead of Airbnb: every guest email you collect — from WiFi, bookings, your website, or an import — lands in one list. Send automated welcomes, scheduled offers, and promotions that turn past guests into repeat, commission-free bookings.
Included with Growth & Pro · No card required · Cancel anytime
One guest list, built automatically
You don't build the list — your business does. Contacts flow in from every place your guests already touch you, de-duplicated, with the source tracked on each one.
Confirmed bookings
Every booking that gets confirmed folds its guest into your list automatically — no import, no copy-paste.
Guest WiFi
Guests who connect to your branded WiFi splash page are added as contacts as they come and go.
Website subscribers
A subscribe form on your booking site collects opt-ins from browsers who aren't ready to book yet.
CSV import
Bring the list you already have. Map your columns, validate, and import in a couple of clicks.
Send emails your guests actually open
Compose in a clean editor, pick your audience, and send now or schedule for later. No Mailchimp, no exports, no keeping two systems in sync.
Everything you need to win repeat bookings
Marketing tools built around your bookings and guest data — not bolted on afterwards.
Automated campaigns
Welcome new guests and nudge past ones back with emails that send on a trigger — no manual work after setup.
Scheduled sends
Line up a seasonal offer for exactly the right morning in your guests' time zone. Edit or cancel any time before it goes.
Saved audience segments
Filter by property, visit count, acquisition source, tags, consent and more — then save the audience to reuse.
Open & click analytics
See sent, delivered, opened and clicked for every campaign, with open rates at a glance.
Custom Reply-To
Guest replies land in the inbox you choose, so a reply to any campaign reaches you directly.
Own your data
Consent tracked with provenance, PII encrypted at rest, one-click CSV export whenever you want it.
Your guest database, in one place
Filter by property, visit count, source, tags and consent. Save an audience once and reuse it. Export to CSV whenever you want — the data is yours.
Send from your own domain
Set a custom Reply-To today so guest replies reach you directly. Sending from your own From address — like reservations@yourproperty.com — via domain authentication is on the way.
Custom Reply-To · Available now
Choose the address guest replies are delivered to. Applies to your campaigns and WiFi emails alike, so a reply to any message lands in the inbox you actually watch.
Custom From address
Coming soonWe authenticate your domain, you add a few DNS records, and your emails send from your own address. Join the waitlist from campaign settings and we'll set it up with you.
Pricing
Included free with your website plan. Scale up only if you send more — no per-booking commission, ever.
Included
A feature of every Growth & Pro website plan
500 emails / mo
Comes with your website plan — nothing extra to buy.
Starter
For hosts sending a little more
2,000 emails / mo
Standalone add-on for higher volume.
Pro
For busy portfolios
10,000 emails / mo
For portfolios sending regularly.
Custom
For high-volume senders
50,000+ emails / mo
Negotiated ceiling for high volume.
A Growth or Pro website plan includes 500 emails/month free · Add-on tiers raise the limit · Cancel anytime
Things hosts often ask us.
Straight answers. If something isn't covered here, just ask.
What is Guest Email Campaigns?
Where do the contacts come from?
Can I send emails from my own domain?
How many emails can I send?
Do I need a separate tool like Mailchimp?
Is it compliant and consent-aware?
Turn one-time guests into repeat direct bookings
Most hosts never see their guests again. Every OTA stay should become your next direct booking — your website accepts commission-free reservations, your WiFi keeps your brand in front of guests long after checkout.
Guest books on Airbnb
You pay the OTA commission
Stays at your property
Their only visit — for now
Connects to your WiFi
Branded splash page
Email captured
Added to your guest CRM
Automated follow-up
Offers & seasonal discounts
Books directly next trip
Zero OTA commission
Direct Booking Website
Accept commission-free reservations from day one. Your own branded site with payments, calendar sync, and automated check-in — live in 15 minutes.
- Branded booking website with custom domain
- Stripe payments — zero booking fees
- Calendar sync with Airbnb & VRBO
- Pre-signed rental agreements & waivers
Guest WiFi Marketing
Stop letting guests disappear after checkout. Capture their email when they log on to WiFi, then automatically invite them back to book direct next time.
- Branded WiFi splash page & guest email capture
- Automated rebooking campaigns & seasonal offers
- Repeat-guest discounts to win the direct booking
- Guest CRM across all your properties — any router
One repeat booking often pays for your subscription many times over — there's no OTA commission the second time around. Bundle subscribers save 30% on Guest WiFi Marketing.
Your past guests are your best channel.
Turn the emails you already collect into repeat, commission-free direct bookings.
Included with Growth & Pro · No credit card required · Cancel anytime