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Included in all plans

Automated guest messaging
that runs itself

6 perfectly timed emails — from booking confirmation to review request. Guests get the right info at the right time. You never send a message manually again.

Start free — no credit card neededSee all features →

5-day free trial · $9/month · Cancel anytime

See your property as a direct booking website

Paste your Airbnb or VRBO link. Free preview in 2 minutes, no account needed.

No signup requiredNo credit cardReady in minutes

The complete
guest journey

Each email fires automatically — no manual sending, no forgetting.

1

Booking confirmed

Instantly

Dates, guest count, and check-in link. Guest knows exactly what to expect.

2

Pre-arrival

48 hours before

Checklist with online check-in link. Guest completes waivers and agreement before arrival.

3

Check-in day

Morning of arrival

WiFi, door code, check-in time — everything they need to walk in.

4

During stay

Day after arrival

Quick check-in. Shows you care. Catches issues before they become bad reviews.

5

Checkout day

Morning of departure

Checkout time, departure checklist. No awkward texts needed.

6

Post-checkout

24 hours after

Thank you + review request. Builds social proof for future bookings.

Built for hosts who
value their time

Everything you need for 5-star guest communication.

01

Personalization tags

Insert guest name, WiFi, door code, dates, and custom fields. Every email feels personal — not templated.

DYNAMIC
02

Custom placeholders

Add your own tags — parking instructions, pool hours, trash day. Use them in any template.

FLEXIBLE
03

One-click setup

6 professionally written templates included. Use as-is or customize every word to match your voice.

INSTANT
04

Visual + code editor

Non-technical? Preview your email visually. Power user? Edit the HTML directly.

EDITOR
05

Sent messages log

See every email sent — who received it, when, and delivery status. Full audit trail.

TRANSPARENT
06

Integrated check-in

Pre-arrival email links to online check-in. Guest signs waivers before they arrive.

SEAMLESS

Set up in
under 5 minutes

No coding. No integrations. Just toggle on and go.

01

Add your property

Set check-in/check-out times, WiFi details, and door code in property settings.

STEP 1
02

Review templates

6 ready-to-use templates are pre-loaded. Customize the wording or use as-is.

STEP 2
03

Toggle on

Enable the templates you want. Every confirmed booking triggers the full email sequence.

STEP 3

Why pay more
for less?

Most tools charge $20-100/month just for messaging. DirectBookings includes it with everything else.

Hospitable

$40/mo

Messaging only

Guesty

$20–100+/mo

Messaging only

Hostaway

$29+/mo

Messaging only

TouchStay

$10/mo

Messaging only
ALL-IN-ONE

DirectBookings

$9/month flat — everything included

✓

Guest messaging

6 timed emails

✓

Booking website

SEO-optimized

✓

Online check-in

Fully automated

✓

Legal waivers

E-signatures

Ready to automate your
guest communication?

Takes 5 minutes to set up. Works for every future booking.

Start free — no credit card needed

5-day free trial · $9/month · Cancel anytime

Common
questions

What automated messages does DirectBookings send to guests?
DirectBookings sends 6 timed emails throughout the guest journey: (1) Booking confirmation with dates and check-in link, (2) Pre-arrival 48 hours before with a checklist, (3) Check-in day with WiFi, door code, and access details, (4) Day-after-arrival check-in to ensure everything is good, (5) Checkout morning with reminders and departure checklist, (6) Post-checkout review request.
Can I customize the automated guest emails?
Yes. Every email template is fully editable — subject line, body content, and timing. Use personalization tags like guest name, property name, WiFi password, door code, check-in time, and more. You can also add custom placeholders for property-specific details like parking instructions or pool hours.
Do I need to send messages manually?
No. Once you set up your templates (or use the defaults), messages are sent automatically based on booking dates. Booking confirmed? Email goes out instantly. 48 hours before check-in? Pre-arrival email fires. You never have to remember to message a guest.
How is this different from Airbnb's messaging?
Airbnb's messaging is locked inside their platform. With DirectBookings, emails come from your brand, include your property details, and link to your own check-in flow. Plus you keep the guest's email for future direct bookings without paying Airbnb's 15.5% fee.
Can I include WiFi passwords and door codes in automated emails?
Yes. Set your WiFi network, WiFi password, and door code in property settings. Use the personalization tags in any template. They'll be automatically inserted when the email is sent.
How much does automated guest messaging cost?
Automated guest messaging is included in all DirectBookings plans starting at $9/month. No per-message fee, no limit on emails. Compare that to Hospitable ($40/month) or Guesty ($20-100+/month).

More from DirectBookings

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PriceLabs integration — optimize rates automatically based on demand and seasonality.

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6 organic discovery channels — Google, AI assistants, local content. No ads needed.

Turn one-time guests into repeat direct bookings

Most hosts never see their guests again. Every OTA stay should become your next direct booking — your website accepts commission-free reservations, your WiFi keeps your brand in front of guests long after checkout.

The repeat booking engine
1

Guest books on Airbnb

You pay the OTA commission

2

Stays at your property

Their only visit — for now

3

Connects to your WiFi

Branded splash page

4

Email captured

Added to your guest CRM

5

Automated follow-up

Offers & seasonal discounts

Books directly next trip

Zero OTA commission

Step 1

Direct Booking Website

Accept commission-free reservations from day one. Your own branded site with payments, calendar sync, and automated check-in — live in 15 minutes.

  • Branded booking website with custom domain
  • Stripe payments — zero booking fees
  • Calendar sync with Airbnb & VRBO
  • Pre-signed rental agreements & waivers
Start accepting direct bookings →
Step 2

Guest WiFi Marketing

Stop letting guests disappear after checkout. Capture their email when they log on to WiFi, then automatically invite them back to book direct next time.

  • Branded WiFi splash page & guest email capture
  • Automated rebooking campaigns & seasonal offers
  • Repeat-guest discounts to win the direct booking
  • Guest CRM across all your properties — any router
See WiFi Marketing →

One repeat booking often pays for your subscription many times over — there's no OTA commission the second time around. Bundle subscribers save 30% on Guest WiFi Marketing.

Browse our free Airbnb alternative →

Stop sending messages manually

Set it up once. Every future guest gets the full 5-star experience — automatically.

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Automated Guest Messaging for Vacation Rentals — DirectBookings