✉️ Included in all plans

Automated guest messaging
that runs itself

6 perfectly timed emails — from booking confirmation to review request. Guests get the right info at the right time. You never send a message manually again.

Start free — no credit card needed See all features →

5-day free trial · $9/month · Cancel anytime

❌ Without automation

Manually message every guest before arrival
Forget to send WiFi/door code on check-in day
Guest texts you at 11pm asking for the password
No review requests → no social proof
Repeat the same copy-paste for every booking

✓ With DirectBookings

Every guest gets the right info at the right time
WiFi + door code sent automatically on check-in day
Zero late-night messages — everything is pre-sent
Review requests go out 24h after checkout
Set up once, runs forever for every booking

The complete guest journey

Each email fires automatically — no manual sending, no forgetting.

📩

Booking confirmedInstantly

Subject: “Booking confirmed — {{property_name}}”

Dates, guest count, and check-in link. Guest knows exactly what to expect.

✈️

Pre-arrival48 hours before

Subject: “Your stay is coming up!”

Checklist with online check-in link. Guest completes waivers and agreement before arrival.

🔑

Check-in dayMorning of arrival

Subject: “Welcome! Here's your access info”

WiFi, door code, check-in time — everything they need to walk in.

🏠

During stayDay after arrival

Subject: “How's everything?”

Quick check-in. Shows you care. Catches issues before they become bad reviews.

🚪

Checkout dayMorning of departure

Subject: “Checkout reminder”

Checkout time, departure checklist. No awkward texts needed.

⭐

Post-checkout24 hours after

Subject: “Thanks for staying!”

Thank you + review request. Builds social proof for future bookings.

“I used to spend 20 minutes per booking copy-pasting the same messages. Now it just happens. Guests love getting the WiFi code right when they arrive — and I get more 5-star reviews because of the automatic review request.”

— Vacation rental host, 3 properties

Ready to automate your guest communication?

Takes 5 minutes to set up. Works for every future booking.

Start free trial →

Built for hosts who value their time

Everything you need for 5-star guest communication.

🏷️

Personalization tags

Insert guest name, WiFi, door code, dates, and custom fields. Every email feels personal — not templated.

🔧

Custom placeholders

Add your own tags — parking instructions, pool hours, trash day. Use them in any template.

⚡

One-click setup

6 professionally written templates included. Use as-is or customize every word to match your voice.

👁️

Visual + code editor

Non-technical? Preview your email visually. Power user? Edit the HTML directly.

📬

Sent messages

See every email sent — who received it, when, and delivery status. Full audit trail.

🔗

Integrated check-in flow

Pre-arrival email links to online check-in. Guest signs waivers before they arrive.

Set up in under 5 minutes

No coding. No integrations. Just toggle on and go.

Add your property

Set check-in/check-out times, WiFi details, and door code in property settings.

Review templates

6 ready-to-use templates are pre-loaded. Customize the wording or use as-is.

Toggle on

Enable the templates you want. Every confirmed booking triggers the full email sequence.

Why pay more for less?

Most tools charge $20–100/month just for messaging. DirectBookings includes it with everything else.

Tool	Price	Messaging	Booking site	Check-in	Waivers
Hospitable	$40/mo	✓	✗	✗	✗
Guesty	$20–100+/mo	✓	✗	✗	✗
Hostaway	$29+/mo	✓	✗	✗	✗
TouchStay	$10/mo	~	✗	✗	✗
DirectBookings	$9/mo	✓	✓	✓	✓

DirectBookings is the only tool that includes messaging, booking website, online check-in, and legal waivers — all for $9/month.

Common questions

What automated messages does DirectBookings send to guests?

DirectBookings sends 6 timed emails throughout the guest journey: (1) Booking confirmation with dates and check-in link, (2) Pre-arrival 48 hours before with a checklist, (3) Check-in day with WiFi, door code, and access details, (4) Day-after-arrival check-in to ensure everything is good, (5) Checkout morning with reminders and departure checklist, (6) Post-checkout review request.

Can I customize the automated guest emails?

Yes. Every email template is fully editable — subject line, body content, and timing. Use personalization tags like guest name, property name, WiFi password, door code, check-in time, and more. You can also add custom placeholders for property-specific details like parking instructions or pool hours.

Do I need to send messages manually?

No. Once you set up your templates (or use the defaults), messages are sent automatically based on booking dates. Booking confirmed? Email goes out instantly. 48 hours before check-in? Pre-arrival email fires. You never have to remember to message a guest.

How is this different from Airbnb's messaging?

Airbnb's messaging is locked inside their platform. With DirectBookings, emails come from your brand, include your property details, and link to your own check-in flow. Plus you keep the guest's email for future direct bookings without paying Airbnb's 15.5% fee.

Can I include WiFi passwords and door codes in automated emails?

Yes. Set your WiFi network, WiFi password, and door code in property settings. Use the personalization tags in any template. They'll be automatically inserted when the email is sent.

How much does automated guest messaging cost?

Automated guest messaging is included in all DirectBookings plans starting at $9/month. No per-message fee, no limit on emails. Compare that to Hospitable ($40/month) or Guesty ($20-100+/month).

Stop sending messages manually

Set it up once. Every future guest gets the full 5-star experience — automatically.

Start free — no credit card needed